Subscription terms

What we charge, and when.

$1.00 USD today for 7 days. Then $20.00 USD every 28 days, automatically, until you cancel. We email you 2 days before the first $20.00 USD charge. Cancelling takes one click and you can do it at any time, including during the 7-day period.

The full schedule

Those are the only two amounts. There are no setup fees, no per-report charges and no price increases without us telling you first — see below.

Cancelling

Go to your account and press Cancel. That is the whole process. There is no confirmation flow, no retention offer, no survey and nobody to talk to first.

• Cancel during the first 7 days and you pay $1.00 USD and nothing else.
• Cancel later and you are not charged again. You keep access until the end of the 28-day period you have already paid for.
• We do not cut off access the moment you cancel. You paid for that period, so you keep it.

If the cancel button ever fails, email help@testiqhub.com and we will cancel it for you and refund anything charged in the meantime. We will not ask why.

The reminder email

We send it 2 days before the first $20.00 USD charge, to the address you gave at checkout. It states the amount and the date, and links straight to cancellation.

We record every one of these emails. If a charge is ever disputed, that record is how we show the warning was sent — and if it turns out we failed to send it, we will refund the charge.

Refunds

If you are charged after cancelling, or charged an amount not listed above, email us and we will refund it in full. No conditions.

Outside that, subscriptions are generally non-refundable once a period has started, because you have had access to the reports. If you feel that is unfair in your case, write to us — we would rather refund you than argue.

EU and UK customers: you normally have a 14-day right to withdraw from a distance contract. Because the report is digital content delivered immediately, you are asked at checkout to agree that delivery starts straight away, which ends that right once delivery has begun. You keep every other right described here.

Price changes

If we ever change the price, we will email you at least 30 days beforehand, and the change will only apply from your next renewal after that notice. You can cancel in the meantime and not pay the new price.

Payment processing

Payments are handled by Stripe. We never see or store your card number — Stripe holds it. We store your email address, your subscription status, and the dates and amounts charged.

If a payment fails

Stripe retries over a few days and we email you. Your access continues while that happens rather than being cut off immediately. If it keeps failing, the subscription ends and you are not charged again.

Who you are contracting with

[REGISTERED ENTITY NAME], [REGISTERED ADDRESS], registered in Poland, company number [COMPANY REGISTRATION NUMBER], VAT [VAT NUMBER]. Contact help@testiqhub.com.